Customer Service

Satisfying merchants one at a time

OPS strives to provide the best customer service experience for your business. OPS prioritizes in accommodating fully satisfying and result-driven merchant experience that any card processing company could offer. Equipped with 24 hour Customer Service hotline and email response within 24 hours, OPS truly grasps the concept of being helpful. Guiding our merchant to absolute comfort and contentment, OPS will leave every merchant happy and delighted.

24 Hour Customer Service

Professional and reliable live representatives available 24/7

Risk Management

Proactive monitoring system that watches over possible frauds

Multi Language Availability

Multilingual support in English, Korean, Chinese, and Spanish

Chargeback Assistance

Immediate action taken to help you prevent from losing precious funds

On-Site Technicians

Hands-on installations and after-services


PCI Compliance

Provides merchants with secure processing environments

Free Supplies

Multiple supplies and equipment provided at no cost

Transaction History

Able to locate transactions and find out whereabouts

Free EMV Terminals

Up-to-date EMV terminals provided at no cost

Face to Face

One Payment Professionals to meet in person upon any request

Free Statement Analysis

Free assessment of how much fees you could save

Remote Training

Cloud service enables remote training