Customer Service
Satisfying merchants one at a time
OPS strives to provide the best customer service experience for your business. OPS prioritizes in accommodating fully satisfying and result-driven merchant experience that any card processing company could offer. Equipped with 24 hour Customer Service hotline and email response within 24 hours, OPS truly grasps the concept of being helpful. Guiding our merchant to absolute comfort and contentment, OPS will leave every merchant happy and delighted.
24 Hour Customer Service
Professional and reliable live representatives available 24/7
Risk Management
Proactive monitoring system that watches over possible frauds
Multi Language Availability
Multilingual support in English, Korean, Chinese, and Spanish
Chargeback Assistance
Immediate action taken to help you prevent from losing precious funds
On-Site Technicians
Hands-on installations and after-services
PCI
PCI Compliance
Provides merchants with secure processing environments
Free Supplies
Multiple supplies and equipment provided at no cost
Transaction History
Able to locate transactions and find out whereabouts
Free EMV Terminals
Up-to-date EMV terminals provided at no cost
Face to Face
One Payment Professionals to meet in person upon any request
Free Statement Analysis
Free assessment of how much fees you could save
Remote Training
Cloud service enables remote training